Consultation
PATIENT JOURNEY​
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​Created and implemented by Sara Carroll, we believe that the bespoke patient journey at URBAN SKIN CLINIC is unrivalled and second to none. The process is as follows:
1. The Consultation
After your initial patient enquiry, you will be booked in for your first consultation at the clinic, situated in the idyllic country side of Seaton Grange. Unlike many other clinics, this consultation process is extremely comprehensive, lasting up to and above 60 minutes. During this time, we will assess the condition or conditions that you desire treatment for; this examination will help to determine the treatment options available to you, and what we would recommend as best suited to you. Once this is discussed thoroughly with you, and we have answered any questions and concerns that you may have, a bespoke and custom-tailored treatment plan will be devised in line with your individual requirements.
2. Treatment
Depending on the type of procedure required, your practitioner may be able to offer you treatment on the same day as your initial consultation. This is, of course, only if the type of treatment is safe to perform on the same day, and if this is not possible, then your first treatment will be arranged and scheduled at a convenient time for you. At Urban Skin Clinic, every single treatment will be performed with precision and care, without exceptions.
3. Post treatment and aftercare
The aftercare process for your individual treatment will have been discussed in depth during your initial consultation, and post-treatment you will be immediately presented with some detailed aftercare documents for your reference. You will also be supplied with your practitioner’s personal mobile phone number, so that we can answer any questions, queries or concerns that you may have as quickly as possible.
4. Follow Up Appointment
Urban Skin Clinic will schedule your follow up appointment immediately after the treatment itself.
This follow up appointment is so your results can be reviewed and monitored. During your review and depending on the treatment you have had, we will make adjustments and/or schedule your next treatment appointment to optimise your results, if required.
